- Choose a vendor: There are many companies that offer QR code ordering solutions for restaurants. Research and compare different vendors to find the one that best meets your needs.
- Set up the system: Once you’ve chosen a vendor, work with them to set up the QR code ordering system. This may involve installing hardware (such as tablets or routers) and software, integrating with your restaurant’s existing point-of-sale system
- Create your menu: Use the vendor’s software to create an electronic version of your menu, including prices and any special instructions or customization options. It’s best to your look for a solution that integrates with your point of sale system
- Design your QR codes & signage: Your vendor should provide you with unique QR codes for each table or location at your venue. These should be visible at eye-level using simple instructions such as “Order Now”
- Test the system: Before rolling out the QR code ordering system to your customers, make sure to test it thoroughly to ensure payments are connected, items are routing correctly, and printers are printing.
- Train your staff: You want to train your back of house staff on how the tickets may differ and/or how to status orders on your display systems. It’s important to go over how to reject items and handle things such as discounts. For front of house staff, they should be trained to look for order tickets in their sections whether or not they took the orders and how to talk about the technology with customers.
- Promote the new system: Let your customers know that you now offer QR code ordering by displaying signage and promoting it on your social media channels and website. We recommend an e-blast to get the word out.
- Monitor and troubleshoot: Keep an eye on the system to make sure it’s working smoothly and address any issues that arise.
8 Steps to implement QR code ordering for restaurants
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