As a restaurant owner, you know that choosing the right point of sale (POS) system can make a huge difference in the efficiency and success of your business. With so many options available, it can be overwhelming to determine which features are truly critical for your restaurant. Here are 10 must-have items to consider when selecting a POS system for your restaurant:
- Inventory management: An effective POS system should allow you to easily track inventory levels and receive alerts when items are running low. This helps to prevent shortages and ensure that you always have what you need to serve your customers.
- Online ordering: With more and more customers opting for contactless options, it’s important to have a POS system that allows for online ordering. This can include both delivery and pickup options, as well as the ability to customize orders and upsell items.
- Advanced check splitting: Whether it’s a group of friends or a large family, the ability to split checks accurately and efficiently is crucial. Look for a POS system with advanced check splitting options, including the ability to split by item and apply discounts or promotions.
- QR code ordering: In today’s world of social distancing, QR code ordering can be a game changer. This feature allows customers to scan a code at their table and place their order directly from their phone, reducing the need for physical menus and interactions with servers.
- Timesheet tracking: An effective POS system should also have the ability to track employee hours and schedules. This helps to streamline payroll and ensure that your team is being fairly compensated for their time.
- Apple Pay: With more and more customers using mobile payments, it’s important to have a POS system that supports Apple Pay and other popular payment methods. This can make the checkout process faster and more convenient for both you and your customers.
- Customer facing screens: Some POS systems come equipped with customer facing screens, which can be a great way to upsell items and improve the overall dining experience. These screens allow customers to see their order as it’s being placed and make any necessary changes before it’s finalized.
- Cloud reporting: Having access to real-time data and analytics is crucial for any restaurant owner. Look for a POS system that offers cloud-based reporting, allowing you to track sales, inventory, and customer data from anywhere with an internet connection.
- Open API for integrations: An open API (Application Programming Interface) allows for easy integration with other systems and platforms. This can be particularly useful for restaurants that use multiple software solutions for different aspects of their business.
- Good support: No matter how sophisticated a POS system may be, there will inevitably be times when you need help or have questions. Make sure to choose a POS provider that offers excellent customer support, including phone and email assistance, as well as online resources such as FAQs and tutorials.
By considering these 10 critical items, you can be confident that you are selecting a POS system that will meet the needs of your restaurant and help drive its success.